Customer Service

Customer Satisfaction

Customer satisfaction plays an important role. In this sense, open and transparent communication, as well as a straightforward clarification of possible customer concerns, is one of our priorities. We therefore ask you to contact us at any time ( We will process your request as quickly as possible!


Products and services that can be customised (personalised) have a special note in the product description. If you have a special request for one of these products or services, please write us your information in the field “Order Notes” when placing your order.

Availability of Variations

If you cannot find the right color, size, etc. for a product in our shop, please write to us. We will try our best to clarify whether other variations can be available. We will then write back to you shortly.